Our Services

Our supported accommodation services give homeless and vulnerable people the specialist support they need to find stability and move on in their lives. As well as providing secure accommodation, we offer intensive 1-1 support to tackle the underlying causes of homelessness.

Each home specialises in meeting one of our priority needs: mental health, substance misuse, offending, or the needs of vulnerable young people, including those leaving care.

Our team of Support Workers are committed to providing a stable and secure environment for service users as they work with them to address their needs. Typical lengths of stay vary by service, from four weeks to up to two years.

Many of our service users are struggling with more than one need at a time, including poor physical and mental health. Our staff have been trained in Psychologically Informed Environments (PIE), ensuring that our work takes account of the persistent effects of adversity or trauma on our clients, and their resulting psychological and emotional needs.

Homelessness

Keeping someone off the streets is only the first step. To break the cycle of homelessness, our

accommodation services focus on equipping people to move on with their lives and achieve sustainable, long term recovery. We do this by:

enabling all clients to grow in confidence and develop appropriate life skills;
minimising harm from substance use and helping people to access appropriate treatment;
supporting people with mental ill-health who are leaving hospital, or facing exclusion from other services;
working with people leaving prison to break offending patterns and re-integrate them into the community; and
helping young people to develop the skills they need to live independently

Offending

Some of the people we work with are trapped in a spiral of offending. Without the right support, financial help and housing options when they come out of prison, many ex-offenders will struggle to break this cycle.

Substance use

Two-thirds of homeless people cite drug or alcohol use as a reason for first becoming homeless. Our services support people with substance use problems at every stage in their recovery journey.

Young adults

Many of the young adults we work with have not had the best start in life. We build trust and confidence to help young people take control of their futures.

Mental health

Four in every five homeless people suffer from a mental health problem. We work with people with a wide range of mental health challenges and support needs across all our services.